Hello all,
Since we had many DDOS attacks on 12 Jul 2023, we investigated this issue to fix and make the feature of ambient voice recording work.
After ten days, on 25th July 2023, some reported that they have ambient voice recording works already, but some still write that the feature still does not work on their device.
We want to make sure about the status and result of our investigation, so we want you to report this feature. Just four questions, but it will make our support and serve you better.
Here is the link for the survey: https://forms.gle/zNtuEQ8CDAEQSrp4A
Thanks for your help.
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As a result of the survey, 35% of devices (accounts) suddenly stopped working on 11 July 2023; 52% stopped working but worked again after some days.
The reasons may be:
- The DDOS attacks these days. In the old versions of the app, we have a security hole. We temporarily fix it by setting lower priority and it makes some devices not work.
- Android Google API changed some things to make the push notification to target devices change (we are investigating this).
So we decided to build a new version this week. If you can reinstall the app, we will offer you more days due to this inconvenience.
If you do not have any chance to reinstall it, do not worry. We will find other solutions to fix this bug without any installation.
Again, we are working hard to serve you, and thanks for your understanding and stayed with us.
Regards,
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