Questions
Some days ago, I still saw a lot of data on the cPanel, but today I can consider some records. But unfortunately, it looks like the old data was erased.
Answer
Maybe the data was deleted due to cleaning up data every bi-week. In particular, if the data are media, including pictures, ambient voice records, phone call recordings, notes... Next time, you should frequently export the data to your PC/Desktop for backup. Our policy is not to keep the data for a long time. (Please reference the data policy link below).
Please don't worry, it is OLD data. New data will be captured, and you will usually see it.
For more reference, you can with other reasons why your account has no data (visit our support site and search "Tips to have data") and see many FAQs, knowledge-bases, and troubleshooting.
If you have any questions, please email us, and we will reply as soon as possible.
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