Question
Today I log in to the cPanel and see the message 'stop working on 2019-07-20 15:00:12'. What does it mean?
Answer
When you meet the message 'Stop working on #datetime#' on the device setting page, maybe the software you installed on the target device has stopped suddenly, or it has been removed from the device, or the device has had no internet connection for a long time so that it assumed that 'no connecting' anymore -> means 'stop working'.
You can try to reboot the device if you have a chance, and then let us know. We will open an investigation to find out the problem.
Login to our support site or forum and search the keyword 'tips to have data' to see many articles about this issue.
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